Job Description
Systems Project Technician- Provides systems installation support and training to customers and field technicians by performing the following duties. This position requires extensive traveling and on-site work at the office when not assigned on-site at a project.
ESSENTIAL DUTIES AND RESPONSIBILITES:
* Install, configure, and maintain Microsoft SQL Server.
* Install, configure, and maintain Microsoft Internet Information Services (IIS).
* Install, configure, and maintain company systems products.
* Develops a good understanding of operating systems and application operations related to company offered systems, products, and services.
* Receives emergency and scheduled installation, configuration, and repair assignments.
* Collects and analyzes data; provides findings and recommends solutions to technicians in the field.
* Assists customer with basic troubleshooting hardware, software, and peripherals when necessary.
* Able to promptly answer support related emails and phone calls.
* Excellent communication (oral and written), interpersonal, organizational, and presentation skills.
* Other duties as assigned.
EDUCATION AND EXPERIENCE:
* AAS in Communications, Computer Science, Networking, or equivalent experience required, BS in Computer Science or Computer Engineering preferred.
* CompTIA A+ and Net+ certifications, MCSE preferred.
* 1-3 years minimum experience in information technology or networking.
* 1-3 years minimum experience with Microsoft Windows Server operating systems.
* 1-3 years minimum experience with Microsoft SQL Server and IIS.
* 1-3 years minimum virtualization experience with VMware or Hyper-V
JOB QUALIFICATIONS:
* Must possess excellent communication, interpersonal, organizational, and presentation skills.
* Must be self-motivated, detail-oriented, and organized.
* Must be able to travel extensively for periods of 3 weeks or more.
* Must be able to obtain and maintain gaming licenses in multiple jurisdictions.
* Must be able to obtain and maintain a U.S. passport and any required visas.
* Must be able to pass a drug and background check.
* Must possess a valid driver's license and a clean DMV record.
* Must be able to work overtime as necessary.
* Must be able to work or travel during weekends and holidays
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