Job Description

Product Owner

This position involves overseeing the development and management of product capabilities within an Agile environment, focusing on delivering measurable business value. The role requires collaborating with stakeholders, technical teams, and Agile delivery teams to translate business needs into actionable product features and priorities. The Product Owner will serve as the voice of the customer, ensuring solutions align with strategic objectives and organizational goals, particularly within healthcare and government-sponsored programs.

Responsibilities

• Own and manage the product backlog, ensuring user stories, features, and enablers are well-defined, prioritized, and aligned with business objectives.
• Translate customer needs, business requirements, and strategic goals into clear, actionable user stories with detailed acceptance criteria.
• Collaborate with the Product Manager to define the product vision, roadmap, release priorities, and strategic goals.
• Partner with stakeholders, customers, and technical teams to gather feedback and refine product requirements continuously.
• Lead backlog refinement sessions and ensure that work items are ready for development.
• Prioritize backlog items based on business value, customer impact, dependencies, and organizational priorities.
• Act as the primary point of contact between business stakeholders and Agile delivery teams, facilitating clear communication of requirements and priorities.
• Participate in SAFe ceremonies including PI Planning, Sprint Planning, Reviews, and Retrospectives.
• Support development teams during implementation, making product decisions and resolving ambiguities.
• Monitor product performance, customer feedback, and key metrics for continuous improvement and product optimization.
• Identify and escalate product risks, dependencies, and impediments to ensure timely resolution.
• Collaborate with cross-functional teams to ensure traceability of features from concept through deployment, maximizing business value.
• Assist in resolving production support issues and prioritize enhancements based on customer needs.
• Drive customer satisfaction through ongoing engagement, transparency, and deliverables.
• Use data analysis and user feedback to inform prioritization and make informed product decisions.

Qualifications

• Bachelor's degree in Business, Information Systems, Computer Science, Healthcare Administration, or related field.
• Minimum of 5 years of experience in Product Ownership, Product Management, Business Analysis, or related roles.
• Proven experience managing product backlogs within Agile frameworks such as Scrum and SAFe.
• Strong understanding of Agile methodologies, including Scrum and SAFe.
• Experience creating and prioritizing user stories, product backlogs, and acceptance criteria.
• Excellent stakeholder management, requirements elicitation, and communication skills.
• Proficiency with Jira and Confluence for backlog management and requirements tracking.
• Analytical and problem-solving skills with the ability to interpret data and feedback for product improvement.
• Ability to work effectively with technical and non-technical team members.
• Demonstrated ability to balance strategic and tactical priorities within a fast-paced environment.
• This position requires eligibility for a U.S. Government security clearance. In accordance with federal law, U.S. citizenship is required.

Publishing Pay Range: $48.00 – $52.00 Hourly

This is a fully remote role and can be performed from an approved location.

About GDH

At GDH, we believe in the power of people and the importance of caring. Our culture statement, "We care about people," isn't just a tagline – it's the core of everything we do. GDH is a premier staffing and talent solutions company dedicated to helping businesses find the best talent and assisting job seekers in finding their dream jobs.

Who We Are

GDH, founded in 2001, has grown into a leader in providing staffing solutions across various industries. We specialize in IT across several sectors, connecting top talent with leading enterprises. As a Best of Staffing firm recognized for excellence in client, employee, talent, and women's services, we pride ourselves on our commitment to quality and service.

GDH Benefits

GDH offers a range of employee benefits that are designed to promote well-being and help maintain a healthy work-life balance. These comprehensive benefits cover various aspects of an employee's life and aim to enhance their overall experience with the company. Our health benefits include three medical insurance options with access to KISx Card, Zero Card, and HealthJoy concierge services. Other plan offerings include dental, vision, life, disability, supplemental insurance, and pet insurance plans. Enjoy additional perks like holiday pay, 401(k) plan, direct deposit, an employee referral program, work-life balance benefits, a Wellbeats membership, a discounted gym membership program, and more! For more detailed information on benefits, please go to GDH's website under the tab for candidates.

GDH provides equal employment opportunities (EEO) to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, gender, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, ancestry, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable federal, state, and local laws. Applicants with disabilities who require an accommodation or assistance in applying and/or for interviewing, please contact our HR Department.

Please visit our notice of collection for California applicants.

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